Chase was fabulous, friendly and very knowledgeable. Buying a new car isn't my favorite task but Chase made it easy and was available anytime I had questions....even when he was off and they transferred a call to him. This is what I call customer service and he is very passionate about his work. Moritz is lucky to have Chase on their team. Looking forward to the delivery of my new Telluride!!! Thanks Chase!!!!!
salesmen Tony deVarona was awesome! my hubby got a used Optima w very low mileage & beautiful body for a 2017. we traded in a 2011 luxury vehicle. i leased a gorgeous new 2022 sportage. it drives so smooth & i love all the safety features. we saved on car insurance. smooth buying experience. Tony is respectful without sales pressure. He knows his vehicle information well. highly recommend Moritz & Tony!!!
Scott Walters was a very good sales person. I told him what I wanted and he went and bought the car around for me to see. I purchased the car on sight and he got it ready for me. I would recommend him to my friends. He knew everything about the car to explain it to me.
I got great service! Frank was very helpful and maintained great communication! I am very pleased with the customer service that I received and will be a returning customer.
Always a Great customer experience visiting Moritz Kia Fort Worth. Sales Person, Danny Crespo went above and beyond the call of duty to assure I got the new car I wanted at an Affordable Price within my budget. Thanks for everything Danny! Love my new 2021 Kia Sportage SUV!!!
The oil change and tire rotation was superb. I am never disappointed with Moritz. They are always the best and very nice. I recommend for sure.
Great customer service and support while my new purchase was having issues. First time series was a challenge with manufacture and Service center was excellent to correct the issue.
Moritz Kia Fort Worth, including assistance from Marla, Scott and George, provided an exceptional experience and service for me as a customer. The 2021 Kia Telluride SX delivered by Scott to me in San Antonio was a very happy event! This was my Christmas gift to myself! THANK YOU Moritz Kia and special thanks to Marla, Scott and George!
The sales staff were very knowledgeable and helpful in educating us on the vehicle when we were just looking and shopping around. Once we decided the Telluride was what we wanted, we worked with Lizeth. She was wonderfully understanding, patient, not pushy, helpful, informative and such a blessing to work with. We worked with other staff while there and all of them were great. This car buying experience was one of the best we've ever had and highly recommend.
Completed service as expected. I wished they would return the settings back like I had them. Being a new vehicle, it isn’t always quick for me to return.
Excellent customer service, quick, polite courteous and helpful, waiting area was clean and inviting, since I waited for my vehicle, this was important, I will recommend to my associates.
Very professional,I had an emergency,because I had no brake lights on the back of my car, and they received me without appointment, and Mr Michael Dinh was very helpful and kinds
Excellent sales and finance service. My 7th Kia in 10 years with this dealership for that very reason. My car was ready upon arrival and Joanna went over each of the benefits and options the K5 has and I did not wait more than 5 minutes to complete financing
They were knowledgeable and really went out of there way to help us.
I really do hate the car buying experience but at Moritz Kia they made it a really hood experience. Carlos was so respectful of my time and willing to accommodate us well. I totally recommend. Excellent buying experience.
This us my second purchase from Moritz Ft Worth and have been satisfied each time with my experience. The Staff is very knowledgeable and very accommodating. They get you in an out quickly for service calls all while being efficient.
I WASN'T SURE AT FIRST. BECAUSE THE SERVICE GUY THAT HAVE ALWAYS MADR SURE MY CAR WAS WELL TAKING CARE HAS BEEN PROMOTED TO A HIGHER POSITION THEREFORE I HAD TO DEAL WITH A DIFFERENT SEVICE PERSON AND NO GOOD THINGS TO SAY. HE JUST TRY TO FAST TALK TRYING GET BUSINESS AND I WAS NOT TOO COMFORTABLE WITH HIM.
The service dept did a great job on my car. Thank you
Lizeth was awesome and she got my husband and I into a brand new 🚗!!!
Awesome dealership, friendly and got what I needed done, Michael was keeping me up to date with everything and got my car back in a timely fashion.
Very courteous and little wait time.
Chris my service advisor was great! He gave an accurate time frame for my oil change to the ready. Facilities were clean and there was a desk area for me to work while waiting.
I had nothing short of a positive experience when purchasing my car from Moritz Kia. Jim Oppenlander was so helpful throughout the entire process. He patiently answered every question I had and thoroughly went over all of the features in my new vehicle and how to use them. When I was waiting at finance, he even came and helped me review my manual and explained how service under the warranty will work. Everyone I came into contact with at the dealership was so kind and ready to serve. Purchasing a new vehicle can be a bit stressful but I didn’...
Fast, courteous, EXCELLENT service.
Good folks and overall wonderful experience. The best experience buying a car. Mike Kennedy and Harry Draper were awesome! I would highly recommend this dealership.
Thank you so Moritz Kia! The service was QUICK & the entire staff was so very helping. Plus, we even got a rental- keep up the great service Moritz!! My new favorite Dealership
As always customer service consistently exceeds expectations.
Great service. Had our car fixed and found a recall we didn’t know about. Had us in a loaner for a little over a week. Chris kept us updated every step of the way.
The last name is Banks.
Everyone was so nice and helpful. The best experience I have ever had buying a car.
JoAnn and the finance department worked with me to get into a car I could afford. They also let me leave my old car till I could arrange to pick it up.
Very professional and informative about your vehicle.
Great staff and great service. Thank you George and Scott!
Great Cars at a fair price with honest service -and best of all- great people! You just can not go wrong with Moritz Kia in Fort Worth!
Fast service, even if I didn’t have an appointment
Great purchase experience. Our second in 2 years. Tony did an excellent job finding the exact Sorento we were looking for Our first service was excellent. In and out in an hour.
Great service. In and out quickly at a resonable price. Thanks Chris.
How is it that 2 dealerships owned by Moritz can be so different in staff. Make the drive to Moritz Kia Fort Worth. The other location is no where near the same experience
I have bought several cars from Kia and they have always gone out of their way to give me out standing service. They have always gone the extra distance to help in any problem I have ever had. Kia has cars that you can depend on, My 2008 has 250,000 miles on it and is still in great shape, that says alot.
I usually come to this location for all of my Kia’s service and they are always great but yesterday, they were exceptionally accommodating. I did not have an appointment but whenever I arrived, a consultant named Michael came up to my car and instantly helped me out. Whenever I told Michael what was there for, he didn’t rush me out of my car and direct me to the waiting room. He walked me to his computer, walked me through the process and pricing, and made a point to ask if they needed to check anything else on my ...
Jenna is a wonderful Service Advisor and always gets me in promptly and keeps me updated ❤
Highly recommended!! From sales to service they are hands down the best dealership
Service staff was friendly and helpful. I waiting a little longer than quoted but not too long.
I was very pleased for all the great help I received even though I was communicating from far away from my home town. But my son was there and happy.
Very happy with my new Telluride!
From the moment I walked into the dealership I was treated very well. I walked in right after getting off work wearing dirty steel toed boots and a work shirt. It didn’t make any difference. I might as well been wearing a suit. The salesperson (Carlos Sanchez) listened to my needs and showed the car that met my list of features. He was knowledgeable, professional, and upfront with the information I needed to make a purchase. I returned two days later after test driving 7 different cars. Again, my wife and I were treated very well. I wouldn’t hesitate ...
I really appreciate and visiting at Moritz Kia in Fort Worth, everyone greets me by name when arrive in the service department.
You will receive the 5 Star treatment from Jim Hardick and his team at Moritz Kia Fort Worth. Richard in the finance department listened and worked a great deal that I was comfortable moving forward with. Eddy in finance was pleasant as well and very detailed when explaining all documents. The director of pre owned Hugo was very polite! Great rapport with his customers! My salesman Jeremy was very patient with my 1 million questions and I highly reccomend you go visit him and this outstanding team next time you are shopping for a new ride!
Tony did a great job. He cut right to the bottom line. He knew what we needed and it coincided with perfect timing. He said the car would arrive and it did right on time.
My high compliments to Rick spell he guided me through all the financing very helpful very knowledgeable I highly recommend him to anybody it's going to buy a car from Moritz Kia
I had a flat and they fix it for me in a good timely matter didn't have to wait long with other customers ahead of me new very courteous, love that professionalism.
This service location has always taken care of my car. This recent service my car had an unexpected unknown car problem. I had it towed to the Mortiz Kia in Fort worth TX. They keep it for about a week and discovered the unknown car problem that cause my car to turn off without notice - Crankshaft sensor. Christian was very professional from start to finish. He keep me updated on my car, explain the cause and cost. My Kia is back and have not had that problem since. Thank you Mortiz Kia Dealership in Fort worth TX for your ...
I can not express enough gratitude and appreciation I have for those who helped me get out of my old car and into a new one.
Have purchased two Sorentos from this dealer and am very satisfied with the cars and the dealer!! I only bring my cars there for maintenance. I appreciate thei friendly way they handle things.
Fantastic customer service and handling at this location
Although booked solid for Saturday service, managed to get me in for my first oil change. Fast , courteous service was greatly appreciated.
We had oil changed. Great service
Michael was great. Service great. Tell technician not to set next service due as 150 days. That’s not six months! Second time of occurance
Great place to buy a car! Our experience was perfect and we’re so happy with our Kia Telluride.
Took care to reprogram key fob. Turns out engine was locked up. Christian was extremely helpful. He contacted Kia about replacing the damaged engine. They got back to him in a few days. Moritz Kia replaced the engine in half the time promissed. Very professional. Best part about it, it didn't cost us anything.
Got a brand new car, very painless and seemingly fast process compared to other rival car dealerships in the area. I would go again when i need a new car.
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