I have purchase 6 cars from this dealership and they have always been there for me and make a car purchase an easy accomplishment. Scott Walters has helped me with all 6 purchases and as far as I am concerned is an asset to Moritz KIA. Service department is also on my list as the best I have ever used. You can't go wrong purchasing a vehicle from this dealership.
fast, professional. Listened to our concerns. great follow through. Valet service was very helpful. even without appointment, service was fast. Very pleased with experience.
The fact that I never feel pressured to buy, and that my needs are always met has brought me back again!
Very efficient and pleasant experience. Vehicle service was accomplished in less time than predicted and the waiting area is comfortable with safety protocols in place.
Timing..... I was literally in and out in no time. Mr. Harry asked me what I had in mind. I told him! Not even a minute later, Mr. Harry had me sold on a car off the show room floor! Thank you Mortiz Kia and Mr. Harry!
Jenna is always nice and friendly and keep you updated on your car progress. She make sure you are satisfied before leaving dealership.
We were treated in a very professional and respective way. The young salesman, Anthony Santos, did everything he could to answer our questions and concerns. He was positive and upbeat and demonstrated excellent manners in his customer service. Also Marla Pyka was personable and yet professional in setting up our finances with Kia. These 2 persons are an asset to the Kia Company.
Scott Walters was a very good sales person. I told him what I wanted and he went and bought the car around for me to see. I purchased the car on sight and he got it ready for me. I would recommend him to my friends. He knew everything about the car to explain it to me.
I’m always treated well at Moritz Kia Service. Frankly, I wouldn’t take my car anywhere else - that’s how GREAT of a job they do. They communicate with you throughout you service visit so you always know what is transpiring. Frank, the Service Manager has built a team that is top notch.
The buying process seemed to be a lot quicker and easier than other car purchasing experiences but it could still be faster.
I got great service! Frank was very helpful and maintained great communication! I am very pleased with the customer service that I received and will be a returning customer.
We visited this location after the Mortiz team went above and beyond their obligation of service to my family members when they purchased their used vehicle. They did not disappoint. Danny Crespo (our sales associate), Greg (our finance rep), and George (manager) were all very knowledgeable, personable, and went out of their way to make us feel very welcome and appreciated. They communicated well with us as our vehicle was not in their inventory just yet, and we were able to complete the process quickly without being pressured to purchase additional products we did not need. We are very happy ...
As always, great service. Service rep was awesome. Service manager was very helpful. Area was clean and waiting area was very appealing. Sales showroom was great.
I love Alexis. It is a shame he no longer works for you. I really appreciate how friendly and professional you guys are. I am very grateful to Dean for getting me a much better interest rate than another dealership was offering. He also did a great job of making sure I understood the process.
Always a Great customer experience visiting Moritz Kia Fort Worth. Sales Person, Danny Crespo went above and beyond the call of duty to assure I got the new car I wanted at an Affordable Price within my budget. Thanks for everything Danny! Love my new 2021 Kia Sportage SUV!!!
The oil change and tire rotation was superb. I am never disappointed with Moritz. They are always the best and very nice. I recommend for sure.
I liked everything about Moritz KIA. Scott Avant and Dean Priest made car buying a great experience. They answered all my questions. Scott made sure I knew he was available if I had more question about my new Telluride.
Great customer service and support while my new purchase was having issues. First time series was a challenge with manufacture and Service center was excellent to correct the issue.
caring and willing to meet our needs-- We were pleased with you ready to work with our budget and needs
Moritz Kia Fort Worth, including assistance from Marla, Scott and George, provided an exceptional experience and service for me as a customer. The 2021 Kia Telluride SX delivered by Scott to me in San Antonio was a very happy event! This was my Christmas gift to myself! THANK YOU Moritz Kia and special thanks to Marla, Scott and George!
The sales staff were very knowledgeable and helpful in educating us on the vehicle when we were just looking and shopping around. Once we decided the Telluride was what we wanted, we worked with Lizeth. She was wonderfully understanding, patient, not pushy, helpful, informative and such a blessing to work with. We worked with other staff while there and all of them were great. This car buying experience was one of the best we've ever had and highly recommend.
Completed service as expected. I wished they would return the settings back like I had them. Being a new vehicle, it isn’t always quick for me to return.
my salesman was incredible, I explained to him that I was just leaving vadergriff Chevrolet and that they did not honor the Internet pricing posted even though the salesman said that it would, so I needed to know if he was going to honor the price that I saw on the chevy that I saw online and he said yes, of course. treated me very professionally and courteous, insisted that I test drive the truck even though I didn't want to and I told him I would put 20k down and finance the rest. He got right on it, ...
Excellent customer service, quick, polite courteous and helpful, waiting area was clean and inviting, since I waited for my vehicle, this was important, I will recommend to my associates.
Very professional,I had an emergency,because I had no brake lights on the back of my car, and they received me without appointment, and Mr Michael Dinh was very helpful and kinds
Excellent sales and finance service. My 7th Kia in 10 years with this dealership for that very reason. My car was ready upon arrival and Joanna went over each of the benefits and options the K5 has and I did not wait more than 5 minutes to complete financing
They were knowledgeable and really went out of there way to help us.
I really do hate the car buying experience but at Moritz Kia they made it a really hood experience. Carlos was so respectful of my time and willing to accommodate us well. I totally recommend. Excellent buying experience.
This us my second purchase from Moritz Ft Worth and have been satisfied each time with my experience. The Staff is very knowledgeable and very accommodating. They get you in an out quickly for service calls all while being efficient.
I WASN'T SURE AT FIRST. BECAUSE THE SERVICE GUY THAT HAVE ALWAYS MADR SURE MY CAR WAS WELL TAKING CARE HAS BEEN PROMOTED TO A HIGHER POSITION THEREFORE I HAD TO DEAL WITH A DIFFERENT SEVICE PERSON AND NO GOOD THINGS TO SAY. HE JUST TRY TO FAST TALK TRYING GET BUSINESS AND I WAS NOT TOO COMFORTABLE WITH HIM.
The service dept did a great job on my car. Thank you
Lizeth was awesome and she got my husband and I into a brand new 🚗!!!
El trato siempre excelente por parte del Señor Tony De Varona y del Senor Manager de Negocios. Me aconsejaron en cada paso para poder comprar mi nuevo carro. Fue todo bien rápido y fueron muy amables conmigo.
Awesome dealership, friendly and got what I needed done, Michael was keeping me up to date with everything and got my car back in a timely fashion.
Very courteous and little wait time.
Chris my service advisor was great! He gave an accurate time frame for my oil change to the ready. Facilities were clean and there was a desk area for me to work while waiting.
I had nothing short of a positive experience when purchasing my car from Moritz Kia. Jim Oppenlander was so helpful throughout the entire process. He patiently answered every question I had and thoroughly went over all of the features in my new vehicle and how to use them. When I was waiting at finance, he even came and helped me review my manual and explained how service under the warranty will work. Everyone I came into contact with at the dealership was so kind and ready to serve. Purchasing a new vehicle can be a bit stressful but I didn’...
Fast, courteous, EXCELLENT service.
Good folks and overall wonderful experience. The best experience buying a car. Mike Kennedy and Harry Draper were awesome! I would highly recommend this dealership.
Thank you so Moritz Kia! The service was QUICK & the entire staff was so very helping. Plus, we even got a rental- keep up the great service Moritz!! My new favorite Dealership
As always customer service consistently exceeds expectations.
Great service. Had our car fixed and found a recall we didn’t know about. Had us in a loaner for a little over a week. Chris kept us updated every step of the way.
The last name is Banks.
Everyone was so nice and helpful. The best experience I have ever had buying a car.
JoAnn and the finance department worked with me to get into a car I could afford. They also let me leave my old car till I could arrange to pick it up.
Very professional and informative about your vehicle.
Great staff and great service. Thank you George and Scott!
Great Cars at a fair price with honest service -and best of all- great people! You just can not go wrong with Moritz Kia in Fort Worth!
Fast service, even if I didn’t have an appointment
Great purchase experience. Our second in 2 years. Tony did an excellent job finding the exact Sorento we were looking for Our first service was excellent. In and out in an hour.
Great service. In and out quickly at a resonable price. Thanks Chris.
How is it that 2 dealerships owned by Moritz can be so different in staff. Make the drive to Moritz Kia Fort Worth. The other location is no where near the same experience
I have bought several cars from Kia and they have always gone out of their way to give me out standing service. They have always gone the extra distance to help in any problem I have ever had. Kia has cars that you can depend on, My 2008 has 250,000 miles on it and is still in great shape, that says alot.
I usually come to this location for all of my Kia’s service and they are always great but yesterday, they were exceptionally accommodating. I did not have an appointment but whenever I arrived, a consultant named Michael came up to my car and instantly helped me out. Whenever I told Michael what was there for, he didn’t rush me out of my car and direct me to the waiting room. He walked me to his computer, walked me through the process and pricing, and made a point to ask if they needed to check anything else on my ...
Jenna is a wonderful Service Advisor and always gets me in promptly and keeps me updated ❤
Highly recommended!! From sales to service they are hands down the best dealership
Service staff was friendly and helpful. I waiting a little longer than quoted but not too long.
I was very pleased for all the great help I received even though I was communicating from far away from my home town. But my son was there and happy.
Very happy with my new Telluride!
From the moment I walked into the dealership I was treated very well. I walked in right after getting off work wearing dirty steel toed boots and a work shirt. It didn’t make any difference. I might as well been wearing a suit. The salesperson (Carlos Sanchez) listened to my needs and showed the car that met my list of features. He was knowledgeable, professional, and upfront with the information I needed to make a purchase. I returned two days later after test driving 7 different cars. Again, my wife and I were treated very well. I wouldn’t hesitate ...
I really appreciate and visiting at Moritz Kia in Fort Worth, everyone greets me by name when arrive in the service department.
You will receive the 5 Star treatment from Jim Hardick and his team at Moritz Kia Fort Worth. Richard in the finance department listened and worked a great deal that I was comfortable moving forward with. Eddy in finance was pleasant as well and very detailed when explaining all documents. The director of pre owned Hugo was very polite! Great rapport with his customers! My salesman Jeremy was very patient with my 1 million questions and I highly reccomend you go visit him and this outstanding team next time you are shopping for a new ride!
Tony did a great job. He cut right to the bottom line. He knew what we needed and it coincided with perfect timing. He said the car would arrive and it did right on time.
My high compliments to Rick spell he guided me through all the financing very helpful very knowledgeable I highly recommend him to anybody it's going to buy a car from Moritz Kia
I had a flat and they fix it for me in a good timely matter didn't have to wait long with other customers ahead of me new very courteous, love that professionalism.
This service location has always taken care of my car. This recent service my car had an unexpected unknown car problem. I had it towed to the Mortiz Kia in Fort worth TX. They keep it for about a week and discovered the unknown car problem that cause my car to turn off without notice - Crankshaft sensor. Christian was very professional from start to finish. He keep me updated on my car, explain the cause and cost. My Kia is back and have not had that problem since. Thank you Mortiz Kia Dealership in Fort worth TX for your ...
I can not express enough gratitude and appreciation I have for those who helped me get out of my old car and into a new one.
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