Customer Testimonials
Clint provided excellent service while ensuring that two of our vehicles where serviced during a busy holiday weekend.
I just purchased my 4th car from this dealership and have always been thoroughly satisfied. Love the Kia products! Tony is the best sales person ever.
Danny Crespo sold me a 2022 Kia K5. Danny is very knowledgeable, very helpful. I would recommend him as a salesman to everyone
Love this dealership! Danny C is the best! Highly recommend! Will be going back for any and all services and purchases!
Great customer service, they did everything to gelp me leave with the vehicle we wanted
Have never been thru such an easy & pain free buying experience. Eric was wonderful salesman.
Very nice people and answered all my questions that I had and was very pleased with my service.
Tony and staff were all awesome. No pressure and buying process was simple. No complaints and would definitely shop here first in future!!!
The customer service and the service department is excellent! I would highly recommend this location!
Everyone at the dealership was always very nice, very respectful and very communicative and responsive. Carlos Sanchez was a great sales person and I highly recommend him!!
Friendly staff, waiting area clean and comfortable. Personnel came and let me know about my vehicle and kept me informed about process.
Kia on West Fort Worth has always been very friendly, helpful easy to work with on all 3 vehicles we purchased with them. All of my services have been done through this shop as well. Service department has always been outstanding and very efficient in getting me in and out in a timely manner.
Scott Avant is the most genuine, caring man! He’s your guy! He’s truly a gem!
Jenna was great! Professional! Courteous! Friendly! She made me feel like my car was her top priority!
Moritz has the best service department of any dealership I have ever used. They do everything possible to satisfy the customer. I highly recommend them.
I live out of state which can make things difficult. The salesman I worked with helped me have everything ready to go within a day!! My new car was even attached to my phone through the app! I drove over the next day and my car was ready… they gave me a thorough explanation of what all of the apps and buttons do! Answered all of my questions and everyone I talked to there or worked with was absolutely wonderful! Made the process very easy!
Great customer service.Great understanding of my needs. Would recommend this dealership to my friends and family
Very friendly and helpful. I felt very comfortable. I would recommend Moritz to anyone looking for a car.
I give the service team a 10 out of 10! I own a Ford and a Kia and Ford cannot compete with Kia on the service that I get at this location.! Keep it up guys!
I was a walk-in - No appointment- they processed me in - told me 1 1/2 hours to be completed- BAM- Right On Time.
Service was done in a timely manner & personnel was kind & knowledgeable. I left confident my car was taken care of.
The entire process was very well organized, yet personable. I never felt rushed or pressured. Carlos in sales and Marla in finance are very knowledgeable and explained everything so as to avoid any confusion or misunderstanding. Moritz strives to earn one’s trust and business.
The people were nice and helpful. I was in and out with a new car in a couple of hours.
Great and fast services, clean, kindly, excellent attention. I would recommend the maintenance services on this place
Tony De Varona provided excellent service and a wealth of knowledge to guide my car purchase. Love my new Telluride!
They are a good dealership to do business with I have had good luck with having the problems I’ve had being fixed
Very attentive and helpful. Received text updates and an call once the car was ready. Wish i wasn't bad with names because the man that helped me was awesome 👏
This is the 2nd time they convinced me to buy. I'm happy with my vehicles.
Liked like they found out that the alternator was just fine and explained it well.
I always have the best service experience every time I bring in my car. They are five stars every visit!!
Always great service. They handle any problems professionally. My service advisor Jenna is the best.
Good service and always easy to deal with , happy every time definitely go back again.
When I called to see how long it would take to have my plates put on the service team pulled the plates and as i pulled into the bay they were on the way out the door to install. Very impressive that they took the initiative to know who I was and be waiting upon my arrival! Now that's customer service !!!
No negatives for Moritz Kia, Fort Worth. Personnel are friendly and knowledgeable. Service appointment was easy to make, and they completed the work while I waited. Service advisor pointed out a couple of items that may need attention on my next visit, and provided the possible cost. Nice to have a "heads-up".
Clinton always goes above and beyond. Superior service and attention to detail. Truly an asset to Moritz and customers.
A great job getting you in and getting it done in the shortest amount of time
Efficient, polite, courteous, friendly, professional, knowledgeable, exceptionally understanding, able to give explanations that are clear, concise, and caring
Great speedy service! Will be back and highly recommend this location. Thank you for all the hard work.
Service rep.,Clint provided excellent service. Service was quick. Car returned washed and vacuumed. Delivered to me. Advised up coming service needs. Checked on back ordered part and delivery date. Clint is always friendly and knowledgeable.
They got our prepped and ready in a timely manner. We’re very happy with the vehicle
Smooth sales process. Very professional staff. Everyone did there job very good. Salesman was very good.
Friendly staff. Comfortable waiting room. Timely service. I like that the service writers meet you at your car and escort you back when your service is completed.
Moritz Kia FW treated me like I was a long time customer. The experience was seemless. Richard Spell was highly knowledgeable and super helpful. Everything you would want from your car dealership.
Best experience I’ve ever had buying a car. Joana will very knowledgeable and sweet during the whole process. I want to thank Brad, Dean and Joana for giving us a wonderful experience.
The sales person was excellent and the whole experience was quick and simple. We would recommend them.
great customer service. did everything to help me get my car fixed in a timely manner !!!!! jeanna is an outstanding car service representative… 10 starts .
Staff was extremely helpful and courteous. I have been to other Kia dealerships that didn't treat me nearly as well. Thank you for your excellent customer service.
Pierre and Marla did a great job. Car was what I ordered and within the order time window
Clean facilities, nice staff and they make doing business with them easy. Highly recommend them and their location.
A/c issue was fixed in a timely manner. Clint was great about keeping me informed on vehicle status.
Alway a pleasure to busy with Kia Moritz of Fort Worth. They are always fast and leave the car in better condition then when I arrive. I have been coming here the last few years and will definitely keep coming back for service and to hopefully buy a new car when I’m ready.
Very helpful the whole experience was seemless. We had to wait on our vehicle. Not a problem since had just gotten in to the dealership. Highly recommend
They were really friendly and professional, explained what was going on with the vehicle and how they were going to fix the issue in detail. Apologized for some delays, didn't make excuses. The dept manager was very informative and personable as well. Will definitely be back.
They do an exceptionally job and most of all the prices was fair. Kia are the best cars in my opinion bc of limited break downs, engine problems and the mechanics know what they are doing. Thank you all Kia employees Mondrea Scott
They were fast and helpful. Very friendly and explained everything to me. Good job moritz.
Fast in and out, I was kept informed about my car. The young man placed my walker in the car, and was very plesent. Car was could of been better, alot of smears on passenger side.
Micheal did a good job scheduling and work done was excellent. Thank you for keeping my vehicle up to excellent.
Fast and efficient. Pricing was good. The staff was absolutely amazing, especially Clint. 10/10 recommend.
Can’t say enough about the service department. Clean, organized, courteous and somehow always deliver more than expected.
All around the best service department. 💯 caring about your cars needs and your budget. No extra selling.
Our service writer was outstanding. He did a fantastic job. He was very good with communication. The cashier was very nice and pleasant to deal with. Thank you.
Very professional very polite and kind. Very enthused about my purchase and excited about my purchase!
Moritz always meets the service challenge even ifs at the last minute with no notice!
It was very hard worked service by very professional staff that I would recommend to any customers
Great service as always. In and out in no time. Car cleaned good also. Thanks
The work was done in a timely manner. The staff were friendly and explained what the service entailed and the cost. The waiting area was clean and comfortable with free WiFi. I highly recommend Moritz Kia Service.
Great service department! Always a great experience! I would definitely recommend Moritz Kia to everyone!
Our experience with the dealership and its personnel was exceptional, professional yet personal. Our salesman was very knowledgeable of the KIA vehicle we purchased and made sure that we understood all of the features and their operation. We love our new Telluride.
Great Manager Mr. George of the KIA dealership, Thank you so much for resolving our issue and hearing the customer side and understanding.
I have bought my 3rd Sorento since 2010. Moritz Kia west freeway is an outstanding dealership with a great sales force and the best service I have experienced. Best of the best.
Second vehicle purchased at Moritz, very pleased with entire process and service dept. Does good work, will return.
Very accommodating friendly and personal Clint is awesome I never mind going to this dealership
Bought 2 cars. 1-new. 1 2-years old. Good results in all dealings during sales. Especially pleased with recent service experience for analysis and “fix” for unusual symptoms .
You have good people selling a very good product. A great match. My sales representative was a easy to talk with and we actually had things in common. No pressure at all.
Had a recall, car was taken immediately and service was fast. Even cleaned my car up. Also did check and let me know areas of concern and in a way I could understand. Answered all my questions. Just typical KIA excellent service. Highly recommend the service team. Thank you Clint.
Carlos Sanchez was very helpful in the purchase of my aunt’s new kia 2023
Great experience with the service department. Someone always kept Me updated on my car and any recalls needed.
Very friendly and efficient service. They tool care to keep me informed and the service was accomplished in a thorough but expeditious manner
Efficient, professional and friendly service. All service accomplished at the appointed time and completed as promised.
Moritz Kia is a great place to get your car serviced. The personal in all departments are very good. The service department is very fast on oil changes and they do an inspection of your car to make sure everything is running smoothly. I really like this place!
I went to get service done on my vehicle a few days ago and salesman Cristian Arbaiza did a wonderful job helping me immediately and going over every detail with me. I appreciate it a lot. I got all my questions answered and will continue to come back for their amazing service. Thank you again!
We were very pleased with the dealership and especially Anthony, our salesman! He was great!
Very sincere about taking care of their customers. They have a wonderful dealership with plenty of people to help solve your issues.
Greg and Jasmin are the best, thanks for all the hard work, team work, and advice y’all provided me with to get me into my new car.
Response to my service request is awesome .Quodos to the nice lady on-line I talked and chatted to and the service guy who made possible the servicing of our car March 16,2022,And of course to all of the service crew who did a good job for our car.Woods!!!
Great job by the Kia team. We were happy to purchase a vehicle with this crew. They got us into a top of the line 2023 Sportage with full trust. We even bought the extended warranty. Moritz will be our go to dealer. Extra s/o to our finance champ Greg Anzaldua
Everyone is always very helpful, and friendly and go over and beyond to make sure I’m taken care of
Great dealership! helped me find what i wanted Would definitely recommend to my friends and family!
Our daughter bought her first car and Scott was great in helping her pick it out and keeping us informed on when it would arrive. The finance department made the co-signing process easy with a great rate.
I had a pleasant experience today thanks to Jenna the Gosser, service advisor. The wait time was what I was told to expect
The service at Moritz Kia was quick. The service reps provided excellent service. I am happy with prompt service and excellent customer service.
Good Customer Service. Richard Spell was very helpful in buying my new car. I Recommend this dealership
Excellent experience with ordering and purchasing a car. Our sales associate Chase, was awesome throughout the entire process. Highly recommend!
Excellent service, friendly and knowledgeable staff, very happy with my experience , and the coupon for service
This dealership has amazing people who waited on you with smiles I will always go back The people who waited on me were friendly and always checking to see if we were ok This dealership is amazing Thank you so much
The dealership is very clean and then staff is very professional. My wait time was minimal.
Very professional staff. Advised how long service would take. Advised work completed to fix issues.
They were so kind and respectful. Always they gave the best option. They explained me my doubts
Patient and help to take the better decisions based on the necessities ,friendly, easy to go on the process of buy the new car
I love Moritz Kia Fort Worth. They are always so friendly. When ever I show up for service on my vehicle I am greeted with with most up professional customer service. They are always on point and quick with the oil changes.
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